Please read carefully before booking. No agreement can be made until these Terms & Conditions have been accepted in full by the client.

Booking

A booking for wedding styling or training/education is only confirmed once all of the following conditions have been met:

- A non-refundable booking fee of £200 has been received via bank transfer or cash for a wedding package.

- A non-refundable booking fee of £200 has been received for any training or education booking.

- If additional wedding-day services are required (e.g., day-to-night styling), a further non-refundable/non-transferable booking fee of £200 is required to reserve this add-on service.

- Booking fees must be paid at the time of booking.

- Booking fees secure the date and cover administration time.

- Confirmation amounts for any additional services or location changes may be subject to change.

No booking is secured until the booking fee has been paid and written confirmation has been provided.

Date Changes

- A £200 date-change fee applies to any change of wedding date.

- A £200 date-change fee applies to any change of training/education dates.

Date changes are subject to my availability, and updated pricing may apply depending on the year or service requirements.

Cancellations by the Client

You may cancel your booking at any time; however the following conditions apply:

- Booking fees are strictly non-refundable, as they cover administration and loss of date.

- Cancellations made with less than 12 weeks’ notice will require the full remaining balance to be paid.

- Add-on services also require 12 weeks’ notice; otherwise the full balance will be due.

- Booking fees paid for add-on services cannot be transferred to a package booking.

- All cancellations must be made in writing via email.

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Cancellations Due to Circumstances Outside the Client’s Control

If you need to cancel due to circumstances outside your control (e.g.,  government restrictions, full local lockdown), your booking fee may be transferred to a new date free of charge, subject to:

- My availability on the new date.

- Any updated pricing for the new year (inflation or increased costs).

If I am not available on your new date, 50% of the booking fee will be retained to cover administration and loss of booking.

Cancellations by Myself

In the unlikely event I am unable to attend due to illness, injury, personal emergency, or circumstances beyond my control:

I will make every effort to find a replacement stylist of a similar standard. This cannot be guaranteed.

If a replacement is not available, you will receive a full refund, excluding any completed trial costs.

Training/Education: If I must cancel your training session, an alternative date will be arranged as soon as possible.

Exclusivity

Exclusivity for your date is not automatically included.
Timings will be carefully considered to ensure your service is not affected.
An exclusivity upgrade can be arranged upon request.

Travel Expenses

The client agrees to cover all necessary travel expenses, including:

- Mileage or travel fees quoted at the time of booking.

- Hotel accommodation for journeys exceeding 2 hours from my location.

- Any parking charges (to be notified in advance).

Destination weddings: All travel costs must be covered including UK and overseas transfers, flights, and accommodation.

Client Responsibility

The client must inform me of any sensitivities, allergies, or medical conditions that may affect the use of products or equipment.
- I cannot be held liable for any reaction or issue resulting from withheld information.

- I reserve the right to refuse service to any client displaying symptoms of infection, lice, or any condition that may pose a risk.

Payment

The remaining balance must be paid 1 month prior to the event via bank transfer, or

- Paid before styling begins on the day if paying in cash.

- Please notify me in advance if you intend to pay cash.

- Late or failed payments may result in cancellation of services.

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Photography & Privacy

You agree that photographs of any styling carried out on yourself or your wedding party may be used on my website, social media platforms, or for general business marketing.

If you do not consent to this, you must inform me before the wedding day.

All data collected is stored securely and never shared with third parties.

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Data Protection

In accordance with data protection law, I am required to retain service records, including personal data.
These records are stored securely and accessible only to the stylist.

Records are kept for six years, after which all personal information is permanently deleted unless you remain an active client.